Shipping & Handling Policy
Shipping Processing Time:
- All orders are processed within 2-7 business days.
- No shipping on weekends or holidays.
- During periods of high demand, processing times may extend up to 2 weeks (sometimes 2-3 weeks).
- Additional transit days may apply. If significant delays occur, you will be notified by email or phone.
Special Orders:
- Special orders for large sinks, bathtubs, and bulk orders may require additional fabrication time, with production times of up to 2-4 weeks.
Shipping Rates & Estimated Delivery:
- US, UK, Europe, and Most Countries: Estimated delivery within 4-12 business days.
- Delivery times may vary due to customs processing delays, which are beyond our control.
After Shipping:
- An email with a tracking number will be sent to you once your order has shipped.
- Enjoy free shipping via DHL EXPRESS & FEDEX
- Please note that shipping delays may occur.
Shipping Confirmation & Order Tracking:
- A Shipping Confirmation email will be sent to you along with a tracking number.
- The tracking number will be activated within 24 hours of shipment.